Tag: friendship

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Outbound/Inbound

A good line from Sumana:

Marketing is an outbound chore that increases the frequency of inbound inquiries.

This sums up a lot of my aversion to being visible (and easily reachable) in online spaces right now. There’s a negligible line between “marketing” and “posting photos on Instagram” (irrespective of what those photos show) because my work and my online selfhood are largely the same. If people remember that I exist, they might send an inbound inquiry. “Inquiry” here can mean anything from a simple heart emoji in response to an Instagram story, to a complex email asking for advice. Both elicit the same sense of panic: someone needs something from me, and I don’t have what it takes to give it to them.

What’s worse is that I often don’t even have what it takes to tell them I don’t have what it takes.

This is embarrassing. I feel shame around it. I know a lot of people deal with it! But I feel shame all the same.

The other thing I catch myself thinking about is that this is totally a Me Issue. I mean, yes: I can make direct requests that people not message me in certain places. I can turn off comments. I can ask loved ones to let me make the first move in initiating conversation. But I’m not sure that’s actually the solution I want.

I want a list of readily available texts or emails I can send that let people know where I’m at without needing to draft them from scratch when I have no spoons to do so.

Take the little autoresponder texts that Apple offers when someone’s trying to call you: “Sorry, I can’t talk right now.” “I’m on my way.” “Can I call you later?” I finally found the menu to change them to something in my own voice the other day because I was so sick of going through the same cycle: getting an incoming call, thinking “AAAAAAAAA I CAN’T TAKE THIS RIGHT NOW,” looking at the available autoresponder texts, thinking “UGH THESE ARE ALL TERRIBLE AND ROBOTIC,” and then taking the call despite not being in the right place to do so.

And of course by the time the call is over I’ve forgotten about finding the menu to change the text response options.

It’s the tech equivalent of only remembering that you need to buy a new shampoo bar while you’re in the shower and unable to do so.

Anyway, I’ve had some truly delightful inbound inquiries lately. I don’t want them to stop. But I do want to build more internal trust around this: that I’ll respect both my own time and other people’s when I step into conversation.

Blog

The Legend of Curly’s Newsletter

Legend has it that I’ve been maintaining a newsletter for several years, although given that I last sent one in May of this year, I’d started to believe that the rumors weren’t true.

When I don’t write in a particular channel for a long time, my anxiety about saying something worthwhile gets amplified. This is extra true with the newsletter, which feels like a sacred space because I’m barging directly into people’s inboxes rather than waving to them across the crowded halls of social media (or muttering to myself in the whispering gallery of my own website).

There’s also the fact that when I sent my last newsletter in May, after changing service providers, my previously deliverable messages got sent to most people’s Spam folders. The newsletter went from having a whopping 90% open rate to something like…27%. Why did this happen?! I have a couple hunches, but I’m not certain. The truth is I don’t fully understand email. Then again, I don’t fully understand the algorithms on Twitter and Instagram either. I simply don’t want to spend my time learning those systems. I have other things to do. I just fling things out into the ether (very irregularly these days) and hope for the best.

But I still worry about making sure people have a smooth experience when they sign up to hear from me in their inboxes, because I want it to be an easy, enjoyable thing.

It is certifiably silly to worry many of these worries. These are people who’ve opted in! Maybe I worry that if I write to them, but the messages go to Spam, they will somehow figure out what’s happening and then be mad? At me?? For not delivering the things they want more effectively???

Wow I’m really on one here.

But this story has a happy ending because I did the only thing that ever seems to get me over the hump in these circumstances and enlisted help from my friends. Danielle (blessèd saint that she is) sat down with me on FaceTime because she also had a long-neglected newsletter to write, and we both tapped away at our keyboards until we’d managed to draft what we meant to say to our respective subscribers. It worked great. I love friendship.

A newsletter can be anything. The ones I like the most are very simple, either in content or delivery. Pome is just a brief poem—no frills, no discernible cadence, just seasons that stop and start as if by magic. Robin Sloan’s Society of the Double Dagger is wide-ranging in the extreme, but the newsletters themselves just contain a brief blurb and a link to a static webpage, which is where all the riches reside. He’s got channels, too. The man is onto something.

When I send mine so infrequently, they become repositories of news and status updates on my various creative projects which is…not bad, per se, but weighty in a way that isn’t always what I want. Still: it gives me a chance to sit back and look over the last six months and say to myself:

“Yes, this’ll do.”

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Absentee

Even before the Pandemic, I spent a great deal of time finding connection through machines. It was part and parcel of my work, the backbone of my audience and my ability to make a living. But having spent the past year being forced to mediate all my relationships through the internet or the telephone has left me hungry for connection in space in ways I can’t fully articulate.

Don’t get me wrong: I learned so much over the past year. From Kat. From Rachel. From Erika and Danielle and Robin and James and Sarah and Zina and Jez and Tess and Kristen and Vivian and RSS and Wayward and Hyperlink and everyone. I deepened and renewed and began so many friendships. So it’s a little surprising to me that I’ve had barely any interest in opening my laptop or getting on social media in weeks.

The obvious reason is that I’m currently moving out of my home in Portland for good. My days are full of boxes and warehouses and logistics and flaky Craigslist randos. But beyond the chaos of the move, there’s also the fact that in this post-vaccine, pre-moving-to-Ojai-for-the-long-haul moment, I’m being given the chance to reengage with the physical world—with my flesh-and-blood Portland humans who can give each other hugs and cook together and dance and laugh and cry in the same space. It’s commanding absolutely all of my attention.

I don’t even miss the internet. It feels so strange after a year of feeling like it was my lifeline.